Can I make changes or cancel my online order?Updated a month ago
Once your order starts processing, changes aren't possible.
However, if you get in touch within 20 minutes of ordering, we can cancel and redo it. Reach out ASAP via Email at [email protected], Chat, or submit a ticket at https://help.iconhookah.com/en-US/contact
Orders typically ship in 2 business days. If yours is already on its way, kindly wait for its arrival and then follow our return policy. Please note, that clearance items aren't eligible for returns or exchanges.